Customer Service


Client Services:

Maricopa County (480) 784-1514
Pinal County (520) 316-6068

Questions or concerns about Quality of Care:

Michael Smith
Quality & Compliance Manager
618 S. Madison Dr. Tempe, AZ 85281
(480) 784-1514 ext. 1126
Email: Michael.Smith@lafrontera-empact.org

Mercy Maricopa Integrated Care is the Regional Behavioral Health Authority for EMPACT’s Maricopa County locations (Tempe, Glendale, Comunidad, and San Tan Valley). Complaints/grievances may be directed to:
Member Services: 602-586-1880
Toll-free 1-866-602-1979
Hearing Impaired (TTY/TDD: 711)
4350 E. Cotton Center Blvd., Building D
Phoenix, AZ 85040
https://www.mercymaricopa.org/

Cenpatico Behavioral Health of Arizona is the Regional Behavioral Health Authority for EMPACT’s Pinal County locations (Apache Junction, City of Maricopa, and San Tan Valley). Complaints/grievances may be directed to:
Customer Service: (866) 495-6738
Crisis Line: (866) 495-6735
TDD/TTY: (877) 613-2076
333 E Wetmore Road. Suite 500
Tucson, Arizona 85705
http://www.cenpaticointegratedcareaz.com/